Make Customer Service Your Number Priority With Tenants

Make Customer Service Your Number Priority With Tenants

During the crisis estate agents had to find a solution to meet customer maintenance demands whilst most of the staff were either working from home or on furlough.

Estate agents looked towards technology to help with its daily operations with taking virtual videos of properties to show to prospective clients to online solutions to manage its maintenance requests.

Well, not to fear, Request A Repair is an online digital solution where tenants can self report any maintenance or emergency issues. Our Essential package has soo much to offer and there is no setup cost, and you can save a lot of time so that your staff can focus on key sales and letting activities.

Post COVID-19 with going back to the office, you should look to see how you can scale your time to reduce some of the manuel tasks and autoamte them as much as possible.

Our online solution is very cost-effective, and actually it pays for itself with the amount of time you save with resources being on the phone with tenants, fact finding about the issue, finding contractors and organising repairs with the tenants.